Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kuwanna bobbitt

kuwanna bobbitt

August 29, 2025

5  out of  5
rating by kuwanna bobbitt
"Between T & Marco I can’t say enough. T helped me get my insurance plans back yes I said back at a reasonable cost. I’d been going through some financial difficulties but when it was time for me to come back she allowed her system to look up the best for me, and the best sale (commission) for her. Yes they work off sales but she is going to be 99.9 % honest with you. What she can’t help is if the laws or company rules change. Hey she just works there she doesn’t make the rules! & Marco thank you for proving me with the name of the agent that helped me because I know I called her the wrong name several times. Lol but both agents were great. Thank you!"
Profile photo of sarah smith

sarah smith

August 22, 2025

5  out of  5
rating by sarah smith
"Heather provided great customer service and was very transparent throughout our conversations"
We responded:
"We are very excited that you provided us with such nice feedback. We are happy that we were able to help you with all your insurance needs. If you need anything please let us know. Thank you!"
Profile photo of Angel De La Cruz

Angel De La Cruz

August 20, 2025

5  out of  5
rating by Angel De La Cruz
"Mrs.Mitchiner was very helpful, and very nice!!!"
We responded:
"Thank you for the nice review. We know it takes time to leave a review and really appreciate that you did. Please let us know if we can help you with any other insurance questions you may have. "
Profile photo of Erik Sauber

Erik Sauber

August 20, 2025

5  out of  5
rating by Erik Sauber
"Great staff and very personal with your policy needs!!!"
We responded:
"We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can help with, please let us know. "
Profile photo of Heavy Q

Heavy Q

August 18, 2025

5  out of  5
rating by Heavy Q
"Excellent customer service by Heather"
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know."
Profile photo of Victor Perez

Victor Perez

August 15, 2025

5  out of  5
rating by Victor Perez
"Very helpful, detailed, and cheerful the whole way. I felt at ease during the entire process"
We responded:
"Thank you for the nice review! We are so glad that you are happy with our customer service. If you have any questions about your insurance, please reach out to us. "
Profile photo of Steacian Muschette

Steacian Muschette

August 14, 2025

5  out of  5
rating by Steacian Muschette
"I experienced such helpful assistance from Ms. Heather Taylor! She explained everything to me in great details and answered all of my questions. I am glad our paths have crossed; I recommend this office to anyone in need of services."
We responded:
"We are thankful for you feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help you, please let us know."
Profile photo of Joshua Ford

Joshua Ford

August 14, 2025

5  out of  5
rating by Joshua Ford
"I had a quick, simple and overall great experience working with Heather Taylor. I needed a new policy as I am relocating from OK to NC. I submitted a request for a quote and she promptly reached out to me. She answered a few questions to ensure I had the most suitable policy for my needs. Thank you Heather Taylor and State Farm. You all have a satisfied and loyal client out of me."
We responded:
"Thank you for the 5-star review! We are happy that you had a great experience with us. Please let us know if you have any questions and we will be happy to help. Thank you!"
Profile photo of Lauren Keaton

Lauren Keaton

July 31, 2025

5  out of  5
rating by Lauren Keaton
"Heather is amazing… She listens, and takes into account my needs… Go see her at Becky Mitchiner State Farm.."
We responded:
"Thank you for the 5-star review. We are happy that we could help you with all your insurance needs. If you need anything please do not hesitate reaching out to us! "
Profile photo of Ben Fuller

Ben Fuller

July 31, 2025

5  out of  5
rating by Ben Fuller
"I am very pleased with Heathers kind, professional and concise guidance. I look forward to our continued business!"
We responded:
"Thank you for the great review! We are so happy that we could help you with all your insurance needs. Please do not hesitate if you have any questions, we are here to help. "
Profile photo of Crystal Lucas

Crystal Lucas

July 30, 2025

5  out of  5
rating by Crystal Lucas
"I had an excellent experience working with Heather Taylor! She was incredibly knowledgeable, responsive, and took the time to explain all my options in a clear and friendly way. She made the entire process smooth and stress-free, and I truly felt like she had my best interests in mind. I highly recommend them to anyone looking for reliable and professional insurance guidance."
We responded:
"Thank you for the nice review! We are so happy to be able to help with all your insurance needs. Please let us know if there is anything we can help you with. "
Profile photo of Rodney Curtis

Rodney Curtis

July 27, 2025

5  out of  5
rating by Rodney Curtis
"Becky mitchiner state farm is the best insurance company i ever had great agents they help and tell u the best prices go state farm 👍 😃😃"
We responded:
"Thanks for the 5 stars!"
Profile photo of Arjun Singh

Arjun Singh

July 9, 2025

5  out of  5
rating by Arjun Singh
"Awesome and quick resolution"
We responded:
"Thank you for reviewing our State Farm office! We are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Zayda Lewis

Zayda Lewis

June 28, 2025

5  out of  5
rating by Zayda Lewis
"Ms. Heather Taylor was such an amazing help! She was able to set up my renters insurance fast and easy. She had great energy as well, I can't thank her enough!"
We responded:
"Thank you for the 5-star review. Heather is an awesome team member. I am so happy to hear that you had a nice experience. We look forward to helping you with your insurance for many years. "
Profile photo of AlbinoHawk

AlbinoHawk

June 27, 2025

5  out of  5
rating by AlbinoHawk
"I have a very good time every time I need to call the office for anything. My agent, Heather Taylor, is an incredible person to interact with. She is efficient and professional, as well as friendly and kind. Any issue I have she helps me solve as quickly and thoroughly as she is able. Great experiences all around! - Heather W."
We responded:
"Thank you for the nice review! We are so happy we could help you with your insurance needs. "
Profile photo of Edward Blount

Edward Blount

June 23, 2025

5  out of  5
rating by Edward Blount
"Real professionals and kind"
We responded:
"Thank you for the 5-star review. We are so happy we can help you with your insurance needs. Thank you!"
Profile photo of vivian ollison

vivian ollison

June 18, 2025

5  out of  5
rating by vivian ollison
"I've had nothing but the best experience working with this group of great people. Try em you might like them. They give great service. I'd refer them for all your insurance needs."
We responded:
"We are honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. "
Profile photo of Michael Evans

Michael Evans

June 12, 2025

5  out of  5
rating by Michael Evans
"Totally I would give them 10 stars if I could especially my agent, Heather Taylor, she have helped me with every aspect with my life insurance auto insurance and above she’s always on point to answer every question that I ask and also give me the great advice ,on the policies that I have So if you need auto and life insurance, please don’t hesitate to call the Wendell State Farm for your Insurance needs"
We responded:
"Thank you so much for the 5-star review. Heather is a great team member. So happy we could help you with all your insurance needs. "
Profile photo of Heather Cooke

Heather Cooke

May 23, 2025

5  out of  5
rating by Heather Cooke
"Heather Taylor is amazing to do all your insurance needs with very informative and friendly definitely recommend heather for your insurance needs"
We responded:
"Thank you for the great review! We are happy we could help you with your insurance needs. "
Profile photo of Zacheriah Taylor

Zacheriah Taylor

May 13, 2025

5  out of  5
rating by Zacheriah Taylor
"everything from getting a quote to the policy started was simple. Thanks Heather!"
We responded:
"Thanks so much for the nice review! Glad we could help you with all your insurance needs. "
Profile photo of Torryhe Cook

Torryhe Cook

April 15, 2025

5  out of  5
rating by Torryhe Cook
"One Of A Kind Service! You can tell that they are not about their products but about their people. My Home, Cars, and Business are insured by them."
We responded:
"Thanks so much for the great review!!!"
Profile photo of Miss. Dee C

Miss. Dee C

March 24, 2025

5  out of  5
rating by Miss. Dee C
"Best company ever! They are kind and understanding and will work with you to ensure you are insured even during the most difficult of times! You can really rely on them. Marcos my agent is incredibly kind, efficient and bright. You will never spend long talking on the phone with him because he gets things done fast! -Denise"
We responded:
"Thank you for the nice review! We are so happy we can help you with all your insurance needs. Marcos is a great team member. Thanks!"
Profile photo of Charleta Rogers

Charleta Rogers

February 7, 2025

5  out of  5
rating by Charleta Rogers
"Very friendly and helpful. Great customer service."
We responded:
"Thank you for the 5 star review! We are happy we can help you with all your insurance needs. "
Profile photo of Scott Brandli

Scott Brandli

February 3, 2025

5  out of  5
rating by Scott Brandli
"Etavia is a wonderful representative for the Becky Mitchner office. She's always a delight to talk to, very informative, and very help. I've had a few interactions with Marco, and he too is very helpful. This branch is extraordinary to work with. Thank you guys!"
We responded:
"Thank you for the 5-star review. We do have a great team, who does their best to help our customers. Thanks for the nice words."
Profile photo of Carol Avery

Carol Avery

January 31, 2025

5  out of  5
rating by Carol Avery
"Work with Marco at State Farm and he could tell I was frustrated. He was so helpful and was able to reassure me that they will help me through this process. My water heater expansion tank gave out and water is everywhere. I would recommend contacting Marco he is very knowledgeable on the process and he was able to help calm my nerves and put me at ease while we handle everything. I appreciate his patience and understanding my needs."
We responded:
"Thank you for the nice review. Marcos is our service manager and does a great job helping our customers through tough situations. Please don’t hesitate calling our office if you have any questions about your claim. "