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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer D

October 24, 2025

5  out of  5
rating by Jennifer D
"Heather set me and my husband up with a custom bundle plan under tight deadlines for move-in. Super grateful for her time in getting us taken care of!"
We responded:
"Thank you for taking the time to give us your feedback. So happy to hear that we have provided you with 5-star service. Please let us know if we can help you with anything else. "
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Jey S

October 22, 2025

5  out of  5
rating by Jey S
"Heather was so helpful. I was able to get all that I needed. She answered all my questions with very detailed through information. Highly recommended. 👍🤝💯"
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allen puryear

October 17, 2025

5  out of  5
rating by allen puryear
"Heather is very aware of how life can give us challenges. She is prompt and patient, so everything worked out just right. Thanks again!!!"
We responded:
"Thank you for the nice feedback and 5-star review. We are glad you are happy with our service. Please let us know if there is anything else we can assist you with. "
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Brent Rudd

October 16, 2025

5  out of  5
rating by Brent Rudd
"Marcos was w pleasure to work with!!! Helped in a time of need, highly recommended!!!!!"
We responded:
"Thank you for the 5-star review! We are so glad that you are happy with our service. If you have any questions please reach out to us. "
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jessica mariani

October 6, 2025

5  out of  5
rating by jessica mariani
"Heather was super kind and helpful! This was my first time buying a car and she was just as excited as I was. It was great working with someone that actually cares about you as a person!!"
We responded:
"Thank you for the nice google review! We appreciate you taking your time to provide us with feedback. Please let us know if we can further assist you."
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Sierra

October 3, 2025

5  out of  5
rating by Sierra
"Heather is amazing!"
We responded:
"Thank you for the 5-star review. We are happy that we could help you with all your insurance needs. "
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Reyes A

October 2, 2025

5  out of  5
rating by Reyes A
"Muy buen servicio… Marcos me ayuda mucho 👍🏼"
We responded:
"Thank you for the 5 star review. We are so happy that you took the time to tell us you are satisfied with our service. Please let us know if we can help you or answer any questions you may have. "
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Carmel Wynkoop

October 2, 2025

5  out of  5
rating by Carmel Wynkoop
"Exceptional Service and Support! I couldn’t be happier with the experience we’ve had with Heather Taylor. From the very beginning, she's been incredibly helpful, especially with transferring our car policies and bundling everything seamlessly with our mortgage. Her attention to detail, responsiveness, and genuine care made the entire process smooth and stress-free. It’s rare to find someone so knowledgeable and proactive—highly recommend to anyone looking for top-tier insurance support!"
We responded:
"Thank you for the five star review! We are so glad that you are satisfied with our service. Please let us know if you need anything. "
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Broderick Jones

September 30, 2025

5  out of  5
rating by Broderick Jones
"It was a pleasure talking to Heather Taylor and answering all my questions and taking care of my policy"
We responded:
"Thank you so much for the 5-star review. We are so happy that you are satisfied with our service, here at Wendell State Farm! Please let us know if we can answer any questions you may have. "
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Keith Heiner

September 30, 2025

5  out of  5
rating by Keith Heiner
"I called needing to add a motorcycle to my policy and Heather was incredible. She walked me through everything, was detailed, quick and very personable. Very pleased with State Farm for having agents like her. Keep up the great job."
We responded:
"Thank you for the nice review! So happy that Heather was able to help with your motorcycle! Please reach out to us if you have any questions. "
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Kimmie Wilson

September 30, 2025

5  out of  5
rating by Kimmie Wilson
"Heather was friendly, professional and very thorough!"
We responded:
"Thank you for the 5-star review! We are happy to know you are satisfied with the service at Wendell State Farm. If you need assistance, or have questions, we are here to help. "
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Deanna Moss

September 18, 2025

5  out of  5
rating by Deanna Moss
"Heather made transferring my insurance coverage from out of state to North Carolina so effortless! She explained everything thoroughly and answered any questions I had. She was professional and sweet all together."
We responded:
"Thank you for taking the time to provide your feedback. Every customer is important to us. Please let us know if you have any questions about your insurance policies. "
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Mari Santiago

September 4, 2025

5  out of  5
rating by Mari Santiago
"So far, it's my first month with this agency, and I really do love their customer service! They are so patient and understanding of everything!"
We responded:
"Thank you for providing your nice feedback! We are happy that we could help you with your insurance needs. Please let us know if you have questions or we can help with anything else. "
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kuwanna bobbitt

August 29, 2025

5  out of  5
rating by kuwanna bobbitt
"Between T & Marco I can’t say enough. T helped me get my insurance plans back yes I said back at a reasonable cost. I’d been going through some financial difficulties but when it was time for me to come back she allowed her system to look up the best for me, and the best sale (commission) for her. Yes they work off sales but she is going to be 99.9 % honest with you. What she can’t help is if the laws or company rules change. Hey she just works there she doesn’t make the rules! & Marco thank you for proving me with the name of the agent that helped me because I know I called her the wrong name several times. Lol but both agents were great. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We are glad to know you are satisfied with the service at our State Farm office. If you ever have a question or need assistance, we are here to help."
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sarah smith

August 22, 2025

5  out of  5
rating by sarah smith
"Heather provided great customer service and was very transparent throughout our conversations"
We responded:
"We are very excited that you provided us with such nice feedback. We are happy that we were able to help you with all your insurance needs. If you need anything please let us know. Thank you!"
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Angel De La Cruz

August 20, 2025

5  out of  5
rating by Angel De La Cruz
"Mrs.Mitchiner was very helpful, and very nice!!!"
We responded:
"Thank you for the nice review. We know it takes time to leave a review and really appreciate that you did. Please let us know if we can help you with any other insurance questions you may have. "
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Erik Sauber

August 20, 2025

5  out of  5
rating by Erik Sauber
"Great staff and very personal with your policy needs!!!"
We responded:
"We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can help with, please let us know. "
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Heavy Q

August 18, 2025

5  out of  5
rating by Heavy Q
"Excellent customer service by Heather"
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know."
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Victor Perez

August 15, 2025

5  out of  5
rating by Victor Perez
"Very helpful, detailed, and cheerful the whole way. I felt at ease during the entire process"
We responded:
"Thank you for the nice review! We are so glad that you are happy with our customer service. If you have any questions about your insurance, please reach out to us. "
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Steacian Muschette

August 14, 2025

5  out of  5
rating by Steacian Muschette
"I experienced such helpful assistance from Ms. Heather Taylor! She explained everything to me in great details and answered all of my questions. I am glad our paths have crossed; I recommend this office to anyone in need of services."
We responded:
"We are thankful for you feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help you, please let us know."
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Joshua Ford

August 14, 2025

5  out of  5
rating by Joshua Ford
"I had a quick, simple and overall great experience working with Heather Taylor. I needed a new policy as I am relocating from OK to NC. I submitted a request for a quote and she promptly reached out to me. She answered a few questions to ensure I had the most suitable policy for my needs. Thank you Heather Taylor and State Farm. You all have a satisfied and loyal client out of me."
We responded:
"Thank you for the 5-star review! We are happy that you had a great experience with us. Please let us know if you have any questions and we will be happy to help. Thank you!"
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Lauren Keaton

July 31, 2025

5  out of  5
rating by Lauren Keaton
"Heather is amazing… She listens, and takes into account my needs… Go see her at Becky Mitchiner State Farm.."
We responded:
"Thank you for the 5-star review. We are happy that we could help you with all your insurance needs. If you need anything please do not hesitate reaching out to us! "
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Ben Fuller

July 31, 2025

5  out of  5
rating by Ben Fuller
"I am very pleased with Heathers kind, professional and concise guidance. I look forward to our continued business!"
We responded:
"Thank you for the great review! We are so happy that we could help you with all your insurance needs. Please do not hesitate if you have any questions, we are here to help. "
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Crystal Lucas

July 30, 2025

5  out of  5
rating by Crystal Lucas
"I had an excellent experience working with Heather Taylor! She was incredibly knowledgeable, responsive, and took the time to explain all my options in a clear and friendly way. She made the entire process smooth and stress-free, and I truly felt like she had my best interests in mind. I highly recommend them to anyone looking for reliable and professional insurance guidance."
We responded:
"Thank you for the nice review! We are so happy to be able to help with all your insurance needs. Please let us know if there is anything we can help you with. "
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Rodney Curtis

July 27, 2025

5  out of  5
rating by Rodney Curtis
"Becky mitchiner state farm is the best insurance company i ever had great agents they help and tell u the best prices go state farm 👍 😃😃"
We responded:
"Thanks for the 5 stars!"