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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zayda Lewis

June 28, 2025

5  out of  5
rating by Zayda Lewis
"Ms. Heather Taylor was such an amazing help! She was able to set up my renters insurance fast and easy. She had great energy as well, I can't thank her enough!"
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AlbinoHawk

June 27, 2025

5  out of  5
rating by AlbinoHawk
"I have a very good time every time I need to call the office for anything. My agent, Heather Taylor, is an incredible person to interact with. She is efficient and professional, as well as friendly and kind. Any issue I have she helps me solve as quickly and thoroughly as she is able. Great experiences all around! - Heather W."
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Edward Blount

June 23, 2025

5  out of  5
rating by Edward Blount
"Real professionals and kind"
We responded:
"Thank you for the 5-star review. We are so happy we can help you with your insurance needs. Thank you!"
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vivian ollison

June 18, 2025

5  out of  5
rating by vivian ollison
"I've had nothing but the best experience working with this group of great people. Try em you might like them. They give great service. I'd refer them for all your insurance needs."
We responded:
"We are honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. "
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Michael Evans

June 12, 2025

5  out of  5
rating by Michael Evans
"Totally I would give them 10 stars if I could especially my agent, Heather Taylor, she have helped me with every aspect with my life insurance auto insurance and above she’s always on point to answer every question that I ask and also give me the great advice ,on the policies that I have So if you need auto and life insurance, please don’t hesitate to call the Wendell State Farm for your Insurance needs"
We responded:
"Thank you so much for the 5-star review. Heather is a great team member. So happy we could help you with all your insurance needs. "
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Heather Cooke

May 23, 2025

5  out of  5
rating by Heather Cooke
"Heather Taylor is amazing to do all your insurance needs with very informative and friendly definitely recommend heather for your insurance needs"
We responded:
"Thank you for the great review! We are happy we could help you with your insurance needs. "
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Zacheriah Taylor

May 13, 2025

5  out of  5
rating by Zacheriah Taylor
"everything from getting a quote to the policy started was simple. Thanks Heather!"
We responded:
"Thanks so much for the nice review! Glad we could help you with all your insurance needs. "
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Torryhe Cook

April 15, 2025

5  out of  5
rating by Torryhe Cook
"One Of A Kind Service! You can tell that they are not about their products but about their people. My Home, Cars, and Business are insured by them."
We responded:
"Thanks so much for the great review!!!"
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Miss. Dee C

March 24, 2025

5  out of  5
rating by Miss. Dee C
"Best company ever! They are kind and understanding and will work with you to ensure you are insured even during the most difficult of times! You can really rely on them. Marcos my agent is incredibly kind, efficient and bright. You will never spend long talking on the phone with him because he gets things done fast! -Denise"
We responded:
"Thank you for the nice review! We are so happy we can help you with all your insurance needs. Marcos is a great team member. Thanks!"
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Charleta Rogers

February 7, 2025

5  out of  5
rating by Charleta Rogers
"Very friendly and helpful. Great customer service."
We responded:
"Thank you for the 5 star review! We are happy we can help you with all your insurance needs. "
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Scott Brandli

February 3, 2025

5  out of  5
rating by Scott Brandli
"Etavia is a wonderful representative for the Becky Mitchner office. She's always a delight to talk to, very informative, and very help. I've had a few interactions with Marco, and he too is very helpful. This branch is extraordinary to work with. Thank you guys!"
We responded:
"Thank you for the 5-star review. We do have a great team, who does their best to help our customers. Thanks for the nice words."
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Carol Avery

January 31, 2025

5  out of  5
rating by Carol Avery
"Work with Marco at State Farm and he could tell I was frustrated. He was so helpful and was able to reassure me that they will help me through this process. My water heater expansion tank gave out and water is everywhere. I would recommend contacting Marco he is very knowledgeable on the process and he was able to help calm my nerves and put me at ease while we handle everything. I appreciate his patience and understanding my needs."
We responded:
"Thank you for the nice review. Marcos is our service manager and does a great job helping our customers through tough situations. Please don’t hesitate calling our office if you have any questions about your claim. "
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Darvin Barrios

January 27, 2025

5  out of  5
rating by Darvin Barrios
"Marcos is a genuine person, he is very attentive and respectful. Always has a smile and is ready to help out"
We responded:
"Thank you for the nice review! Marcos does always have a smile on his face and loves sharing his insurance knowledge. We look forward to working with you and helping with all your insurance needs. "
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Francis Maina

January 24, 2025

5  out of  5
rating by Francis Maina
"Marcos helped me with a quote didn't go with him but he's awesome"
We responded:
"Thank you for the nice review. So glad Marcos was able to educate you on insurance! Hopefully we will be able to help you with your insurance needs in the near future. In the meantime if you need insurance advice please don’t hesitate contacting us. "
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Christine Harpster

January 24, 2025

5  out of  5
rating by Christine Harpster
"Joannie was the best. She understood my question and resolved my issue right away. Would definitely recommend"
We responded:
"We are honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! "
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Maddy Giles

January 2, 2025

5  out of  5
rating by Maddy Giles
"Marcos was so helpful and amazing. Highly recommend for anyone looking for genuine, good help."
We responded:
"Thank you so much for the nice review. We are so happy to help you with all your insurance needs! "
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Jennifer Barninger

October 25, 2024

5  out of  5
rating by Jennifer Barninger
"Marcos was extremely helpful, and I appreciate him so much! 10/10 recommend."
We responded:
"Thank you for the 5 star review! Marcos is an awesome team member and really prides himself on giving the best customer service he can. "
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maria yumang

September 26, 2024

5  out of  5
rating by maria yumang
"Great service from Brianna!"
We responded:
"Thank you for the 5-star review! "
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7up 7up

September 4, 2024

5  out of  5
rating by 7up 7up
"Marcos explained my bill correctly to me and made sure I understood everything. He’s the best!"
We responded:
"Thank you for the 5-star review. Marcos is an awesome team member. We are so happy that he helped explain your bill in terms you can understand. We appreciate you taking the time to give us such a nice review! "
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Allison Jackson

September 3, 2024

1  out of  5
rating by Allison Jackson
"The quote that I was given for my homeowners insurance was the reason I switched from Allstate to State Farm. But my homeowners insurance policy went up on the price twice before my homeowners insurance policy started. Called TAHVIA she claimed their computers were updating information. My car insurance I received some devices in the mail had no clue what they were. Called TAHVIA she told me I would have to use the devices on all my cars and to go to the app. I told her I do not want to use these devices. She said Well if you don’t use the devices your car insurance will go up. She should have explained that in the beginning. I told TAHVIA I did not want to pay a cancellation fee for switching my insurance. I ended up having to pay a cancellation fee. Now my Umbrella Policy I get a letter in the mail from State Farm cancelling my umbrella policy because apparently it was done wrong. I wanted to go back to Allstate but figured it would be easier just to switch to another State Farm Agent which is what I did."
We responded:
"Ms. Jackson, thank you for your feedback. We take every complaint seriously. It is our goal to make sure our customers are happy. We did try reaching out to you multiple times about these issues to try find solutions that you were happy with. By the time we could communicate with you, you had switched to a different agency and we no longer had access to your account. We do have very strict protocol when it comes to explaining coverages and discounts, so no misunderstandings occur. In regards to a cancellation fee, State Farm does not have one. If there is anything else you would like to discuss or we could help you with, please feel free to contact us. "
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Shej Wjejee

August 9, 2024

5  out of  5
rating by Shej Wjejee
"It’s great I love this place"
We responded:
"Thank you for the 5-star review. We sure appreciate the compliment. Glad we could help you with all your insurance needs. "
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Michele Parra

August 6, 2024

5  out of  5
rating by Michele Parra
"Very helpful with explanation. Thank you Brianna"
We responded:
"Ms. Parra - thank you for the nice review! Brianna is a great team member. We try very hard to give stellar customer service and it is nice to hear that customers are happy! "
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Anna Sforza Bonilla

August 2, 2024

5  out of  5
rating by Anna Sforza Bonilla
"Brianna has been a wonderful agent. She has been able to answer all of my questions and made it so easy for me to switch to State Farm. She’s kind, helpful and professional. The whole agency is very giving and helps in our community."
We responded:
"Thank you so much for the nice review. Brianna is a wonderful team member. It is so nice to hear that we provided you with 5-star service! "
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Phoebe Mitchiner

August 1, 2024

5  out of  5
rating by Phoebe Mitchiner
"best agency around!"
We responded:
"Thanks for the 5-star review! "
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DeAnn Schuler

July 30, 2024

5  out of  5
rating by DeAnn Schuler
"New to town and they took great care of us!!"
We responded:
"Ms. Schuler - thank you for the 5-star review. Glad you were happy with our customer service. We look forward to taking great care of you for years to come. "